TD Garden

BOX OFFICE

The TD Garden Box Office is located on the West Side of the North Station Platform, to the right of the Bruins Pro Shop. The Box Office does not accept any incoming phone calls. For support on previously placed orders, please contact Ticketmaster Customer Service at 800.653.8000.

Hours of Operation

Monday - Friday: 11:00 a.m. - 7:00 p.m.
Saturday - Sunday: 11:00 a.m. - 7:00 p.m.

Bruins/Celtics/Blazers Games and Concerts:
The Box Office closes an hour after the scheduled start time
Family Shows:
The Box Office closes 30 minutes after the scheduled start time

Payment Accepted

Cash
TD Garden Cash
Garden Gold Cards
Credit Cards - MasterCard, Visa, American Express, Discover, Diners
Checks - with the following restrictions:
- Personal checks drawn on a Massachusetts bank with Massachusetts ID
- Value not to exceed $100
- Accepted 14 days prior to the event

Reservations Window (Will Call)
The Ford Pick-Up window is for Ticketmaster, team and internal reservations marked for will call. The Ford Pick-Up window opens two hours prior to any event. Will Call tickets are available on the day of event only. Patrons picking up tickets will have to provide photo ID and the credit card used in the purchase to obtain the reservation. If someone other than the purchaser of record is picking up the reservation, they will need to provide the actual credit card used in the transaction, a note from the purchaser, releasing the tickets and a photo ID. Tickets are not allowed to be left at the Ford Pick-UP window from external sources.

Bruins Season Ticket Holders
Windows 1 & 2 of the TD Garden Box Office are dedicated to Bruins Season Ticket Holders and Celtics Season Ticket Holders on game nights.

Advance Ticket Sales
The Ticket Office sells tickets for all events during the standard hours of operation. During Bruins and Celtics evening games only, patrons may purchase tickets at the Advance Ticket Sales Booth located on the Southwest corner of Level 4. This booth opens 30 minutes before every game and closes as follows:

Bruins Games - Start of the 3rd period
Celtics Games - End of Halftime

Random Number Distribution (RND)
For many shows appearing at the TD Garden, Random Number Distribution (RND) is used during the on-sale to ensure the fairest system to purchase tickets and to help eliminate the threat of "scalpers."

The goal of (RND) is to remove any incentive that customers might have to camp out overnight, and to set a fair and equitable system of distribution that gives all customers an equal chance at good seats
The (RND) system will be used to determine the line order for purchasing tickets
The order in which the random numbers are passed out has absolutely no bearing on the eventual order in which customers will be lined up to purchase tickets
Everyone who receives a random number has an equal chance to be first in line
Issuance of a random number does NOT guarantee a ticket to the event
Once the beginning number is chosen, the customers will be lined up in numerical order

Anyone who receives a random number has a chance to be first in line.

There is no need to camp out. The TD Garden reserves the right to refuse service to anyone that does not abide by the aforementioned policies.

Facility Fee
The purpose of a facility fee is to defray general operating costs for the venue and its events. You will find that many venues are charging this type of fee and that it is in line with industry standards. A facility fee is charged to each ticket purchased to the TD Garden and may vary depending on the type of event.